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How to Remove a Payment Method

Customers can remove previously added payment methods (e.g., Card) from their account by following the steps below.

1. Go to Payment Methods Page

Navigate to:

📍 Billing → Payment Methods
🔗 https://portal.interlir.com/billing

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2. Open the Context Menu

Find the payment method you want to remove.
Click the context menu (three dots) next to it and select Delete.

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3. Resolve Linked Contracts (if any)

A modal window will open with two possible outcomes:

  • ✅ If the method is not used by any active contract, you can confirm and delete it directly.

  • ⚠️ If the method is used by active contracts, you will be asked to reassign those contracts to another payment method before deletion.

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Click Manage Contracts to view the list of subscriptions using this method.

To change the payment method for these subscriptions, follow this guide:
👉 Changing payment method

Once all linked subscriptions have been updated, you can return and delete the payment method.

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4. Confirmation

After a successful deletion, a confirmation message will appear at the bottom of the screen. The payment method is now removed.

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See also